Responsible Gambling

At Lottomart Casino, we are committed to providing a safe and responsible gambling environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.

Our Commitment

Lottomart Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-039372-R-319367-014) and adheres to all responsible gambling requirements set forth by UK gambling legislation. We are dedicated to preventing gambling-related harm and supporting our customers in maintaining control over their gambling activities.

Gambling Awareness

Gambling can be addictive and may lead to serious personal and financial problems. It's important to recognize the signs of problem gambling and seek help when needed. Some warning signs include:

Spending more money than you can afford to lose
Chasing losses with bigger bets
Gambling for longer periods than intended
Neglecting work, family, or social responsibilities
Borrowing money to gamble
Feeling anxious or depressed about gambling

Player Protection Tools

We provide various tools to help you maintain control over your gambling:

Deposit Limits

Set daily, weekly, or monthly deposit limits to control your spending. Limits can be decreased immediately but increases require a 24-hour cooling-off period.

Loss Limits

Set limits on how much you can lose over a specific period to help manage your gambling budget.

Session Time Limits

Control how long you spend gambling by setting time limits for your gaming sessions.

Reality Checks

Receive pop-up reminders showing how long you've been playing and how much you've spent.

Self-Exclusion

Temporarily or permanently exclude yourself from accessing your account. Self-exclusion periods can range from 24 hours to permanent exclusion.

Account Closure

Permanently close your account if you no longer wish to gamble with us.

Age Verification

Gambling is strictly prohibited for anyone under the age of 18. We use advanced age verification systems to ensure all players meet the minimum age requirement. We may request additional documentation to verify your age and identity.

Getting Help

If you're concerned about your gambling or that of someone you know, help is available:

UK Support Organizations

GamCare
Free confidential advice and support
Phone: 0808 8020 133
Website: www.gamcare.org.uk
Live chat available 24/7

Gamblers Anonymous
Support groups for problem gamblers
Phone: 020 7384 3040
Website: www.gamblersanonymous.org.uk

BeGambleAware
Information and advice about responsible gambling
Website: www.begambleaware.org

GamStop
Free service to help you self-exclude from all UK licensed gambling sites
Website: www.gamstop.co.uk

Contact Our Support Team

Our customer support team is trained to help with responsible gambling concerns. Contact us:

Email: [email protected]
Live Chat: Available 24/7 on our website
Phone: +44 20 3808 9234 (Monday-Sunday, 9:00 AM - 11:00 PM GMT)

Third-Party Blocking Software

Consider using third-party software to block access to gambling sites:

Gamban - Blocks gambling apps and websites
Qustodio - Parental control and website blocking
Net Nanny - Internet filtering software

Financial Support

If gambling has affected your finances, these organizations can help:

Citizens Advice: www.citizensadvice.org.uk
StepChange Debt Charity: www.stepchange.org
National Debtline: 0808 808 4000

Regular Reviews

We regularly review our responsible gambling policies and procedures to ensure they remain effective and up-to-date with current best practices and regulatory requirements. This page was last updated on March 15, 2026.

Complaints

If you have concerns about our responsible gambling practices, please contact our support team. If you're not satisfied with our response, you can escalate your complaint to:

UK Gambling Commission
Website: www.gamblingcommission.gov.uk
Phone: 0121 230 6666

Remember: Gambling should be fun. When it stops being fun, it's time to stop.