Privacy Policy

Effective Date: 1 March 2026

Welcome to Lottomart Casino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect and process the following types of personal data:

Identity Data: including your name, date of birth, and gender.
Contact Data: such as your email address, postal address, and telephone number.
Account Data: username, password, and other credentials.
Financial Data: payment card details, bank account information, and transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect data directly from you when you register an account, place bets, make deposits or withdrawals, contact customer support, or otherwise interact with our services. We also collect data automatically through cookies and similar technologies when you use our website.

3. Use of Your Information

We use your personal data to:

Provide, operate, and maintain our casino services.
Verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling obligations.
Process your payments and withdrawals.
Communicate with you, including responding to your inquiries and sending important service updates.
Personalise your experience and improve our website and services.
Send you marketing communications where you have consented to receive them.
Detect and prevent fraud and other unlawful activities.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Performance of a contract: to provide you with our services.
Legal obligation: to comply with UK gambling laws and regulations.
Legitimate interests: to improve our services, prevent fraud, and ensure security.
Consent: where you have given us permission to process your data for marketing purposes.

5. Disclosure of Your Information

We may share your personal data with:

Regulatory authorities and law enforcement agencies as required by law.
Payment processors and financial institutions to facilitate transactions.
Third-party service providers who perform services on our behalf, such as IT, customer support, and marketing.
Affiliates and partners involved in the operation of our casino platform.

All third parties are required to protect your personal data and only process it for the purposes we specify.

6. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. We ensure that appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

9. Your Rights

You have the following rights under UK data protection law:

Right to access your personal data.
Right to correct inaccurate or incomplete data.
Right to erasure in certain circumstances.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time (where processing is based on consent).
Right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information, please see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Lottomart Casino Data Protection Officer
Email: [email protected]
Address: Lottomart Casino Ltd, 10 Queen Street, London, EC4N 1TX, United Kingdom
Phone: +44 20 7946 0123